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VBSP
Level 3

Reports all messed up after updating Desktop Accountants Plus 2024

I have Accountant Desktop Plus 2024. Just did latest update release and now my memorized reports are messed up in my clients' files.  What's going on?   Was on phone 2 1/2 hours with excellent QB Tech and he went up the ladder for solutions and feedback. We did the Tool Hub, reloaded a company file, and a few other procedures. Nothing fixed the problem.  Only thing they can figure out is that when I did the update, it "broke" my memorized reports.  Now I have to process/tweak several reports in 40 different client files now.  What a time consuming process we have ahead of us.   I'm not happy at all.

Examples:  Memorized Checking Account Register - columns I had were:  Type, Date, Number, Name, Memo, Debit, Credit, Balance.  The update changed them to:  Type, Date, Name, Split, Cost, Sales Price, Act. Sales Price

State Unemployment Quarterly Report:  I had Source Name, Date, Payroll Item, Income Subject to Tax, Wage Base, Amount    Update changed it to: Date, Source Name, Payroll Item, Income Subject to Tax.  No data was under the Source Name, Payroll Item nor under Income Subject to Tax.

 

I went to "Report Center" and clicked on "Contributed" tab and pulled up reports there and they have the columns messed up on the ones I looked at also.

 

I truly believe this is a glitch with the update.  Would like to know if anyone else is having this problem also and if they've been able to fix this.

2 Comments 2
FishingForAnswers
Level 10

Reports all messed up after updating Desktop Accountants Plus 2024

@VBSP  "Would like to know if anyone else is having this problem also---"

 

Yes; there appear to have been at least six threads about this recently.

 

"---and if they've been able to fix this."

 

Not yet, apparently. A bit surprising that they managed to mess up what should have been static reports, with the memorized and contributed being hit as well.

Lmunhoven
Level 3

Reports all messed up after updating Desktop Accountants Plus 2024

Did you ever find a fix? I updated again last night to R13_51 and the reports still aren't fixed. The only solution is to rebuild them from scratch. It's such a time waster and so frustrating. I've even tried doing a rebuild based on QB tech support.... still didn't fix it. 

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