reports - sales by products/services summary

Hi there, @jjsirrah.

I'm here to help you show sales items in the Cost of Goods Sold account in QuickBooks Online (QBO).

Generally, the bill (expense) will show in the Cost of Goods Sold account if you've selected COGS as the account for that particular non-inventory item. We can run the Report option to view a report of transactions involving the COGS account.

Additionally, please make sure to clear all the filters and select the appropriate report basis or accounting method. It could be that a certain filter was applied to the report that's why the bill isn't showing.

Here's how to do it:

1. Go ahead and sign in to your account, then hover over the Sales tab.
   
   
   
    
2. Choose the Product and Services option.
   
   
    
3. Find the item in the list and click Edit.
   
   
    
4. Check the expense account if the item is under Cogs of Goods Sold. Change it if needed.
   
   
    

If you need to, you can adjust the quantity and recreate the inventory item. Please check these articles for more details:
 

• Adjust inventory quantity on hand in QuickBooks Online
• Reorder inventory or supplies from vendors

Also, these two additional links will help you how to properly track inventory items in QuickBooks Online:
 

• Set up and track your inventory in QuickBooks Online
• Add inventory products in QuickBooks Online.

I'm just a post away if you need a hand with customizing reports. Feel free to leave a message in the comment section. Keep safe, and have a good day!

Thank you so much DebSheenD for that but I did and even change the expense account to Merchandise but still having the same, I am now thinking of deleting the whole transaction and re-create it again. I appreciate it

Hey DebSheenD

Thank you for taking the time to respond to my message, I appreciate it but I think I did all that and even at a point in time change the expense account to Merchandise to no avail. I don't really know what I did wrong.

Thank you once again

jjsirrah