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Keith000
Level 1

Reports showing deleted data

Hello,

 

When I run a P&L report it displays expenses that I already deleted.   Is this a glitch?  How can I resolve this problem?

 

Look forward to your responses.

 

Thanks,

1 Comment 1
Kurt_M
Moderator

Reports showing deleted data

Hello there, @Keith000. I'll share some details about your situation so you can get rid of those deleted expenses from your Profit and Loss report in QuickBooks Online (QBO).
 
Before we get to the solution, I'd like to share why the deleted expenses are still showing on your report. Please know that QBO is a program that values historical data. With that said, when you delete an expense account that contains a list of expenses you've made inside your company. It'll not completely delete the data. However, it'll only make it inactive. Also, this is how the application works and as designed. It's the main reason you're still seeing them inside your Profit and Loss report.
 
To get through this, you can customize and filter your report to reflect the data you'd like to see. I can input the steps below so you can proceed. Here's how:
 
  1. Access your QuickBooks Online company.
  2. On the left navigational bar, go to the Reports tab.
  3. Run the Profit and loss reports.
  4. Click the Customize button, and then go to the Filter section.
  5. In the Distribution Account, manually select the accounts that you'd like to appear in your report.
  6. Once done, press the Run report button.

 

For more information about modifying and adding more details to your reports in QBO: Customize reports in QuickBooks Online.
 
If you still want to have the option to be able to remove deleted accounts in your reports, you can consider sending feedback to our Product Development Team. They'll see your feature request and consider adding it to future product updates. These are the steps:
 
  1. Access your QuickBooks Online company.
  2. On the top right-corner, click the Gear icon.
  3. Below the Profile column, select Send Feedback.
  4. Enter a brief description of your feature request.
  5. Once you're ready, press Send.

 

To add up, here's an article in case you'd like to keep your current report settings and have them apply the next time you run company data reports in QBO: Memorize reports in QuickBooks Online.
 
You can also check this page if you'd like to send your reports to your colleagues: Set schedule and email information for a memorized report.
 
@Keith000, Thanks for dropping by. In case there's anything else that you'd like me to help you with or if you have any additional QuickBooks-related concerns. Feel free to click the Reply button below. I'll make sure to get back to you right away. Take care, and have a nice day! 
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