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PercivalB
Level 2

Sales Receipt are appearing as Uncategorized Income

Hi:
I'm new to QBO.

 

I recently entered a number of donations for a charity as Sales Receipt transactions under the Customer Center menu. There are no other transactions associated with these Sales Receipts.

 

Unfortunately, when I run a Profit and Loss report, these transactions are showing up as Uncategorized Income. How can I recategorized this transactions? Do I need to create an Invoice first? If so, how will I be able to tie the invoices back to the Sales Receipts?

Please advise.

 

Thanks.

Solved
Best answer July 08, 2024

Best Answers
GenmarieM
QuickBooks Team

Sales Receipt are appearing as Uncategorized Income

Welcome to the Community space, PercivalB. We appreciate you for posting your concern here about categorizing your sales receipt transactions in QuickBooks Online (QBO).

 

There's no need for you to create an invoice to categorize your sales receipt transaction in your Profit and Loss report. Your sales transaction will appear in the report based on the account of your item in the sales receipt. Ensure to check the income account that is linked to the item in your sales receipt.

 

Here's how:

 

  1. Go to the Reports, then search for the Profit and Loss report.
    A.JPG
  2. Open the sales receipt transaction under the Uncategorized income.
  3. Review the transaction's item by clicking the amount.
    B.JPG
  4. Review the item in the Products and Services.
    C.JPG
  5. Select the item under the sales receipt transaction, then click Edit.
    D.JPG
  6. Scroll down and check if the Income account falls to Uncategorized income.
  7. Change it to the nearest category of your item.
  8. Once done, click Save and close.

E1.JPG

 

With that, your sales receipt transaction won't appear as Uncategorized income.

 

Moreover, I've added this article as your reference for customizing reports: Customize reports in QuickBooks Online.

 

It's always a pleasure to assist you, PercivalB. Shoot me a reply if you need further assistance with your financial workflow and reports in QuickBooks. I'll be sure to be around to offer support and guide you throughout the process. Have a great rest of the week!

View solution in original post

3 Comments 3
GenmarieM
QuickBooks Team

Sales Receipt are appearing as Uncategorized Income

Welcome to the Community space, PercivalB. We appreciate you for posting your concern here about categorizing your sales receipt transactions in QuickBooks Online (QBO).

 

There's no need for you to create an invoice to categorize your sales receipt transaction in your Profit and Loss report. Your sales transaction will appear in the report based on the account of your item in the sales receipt. Ensure to check the income account that is linked to the item in your sales receipt.

 

Here's how:

 

  1. Go to the Reports, then search for the Profit and Loss report.
    A.JPG
  2. Open the sales receipt transaction under the Uncategorized income.
  3. Review the transaction's item by clicking the amount.
    B.JPG
  4. Review the item in the Products and Services.
    C.JPG
  5. Select the item under the sales receipt transaction, then click Edit.
    D.JPG
  6. Scroll down and check if the Income account falls to Uncategorized income.
  7. Change it to the nearest category of your item.
  8. Once done, click Save and close.

E1.JPG

 

With that, your sales receipt transaction won't appear as Uncategorized income.

 

Moreover, I've added this article as your reference for customizing reports: Customize reports in QuickBooks Online.

 

It's always a pleasure to assist you, PercivalB. Shoot me a reply if you need further assistance with your financial workflow and reports in QuickBooks. I'll be sure to be around to offer support and guide you throughout the process. Have a great rest of the week!

PercivalB
Level 2

Sales Receipt are appearing as Uncategorized Income

Thank you so much! This solution addressed my problem perfectly.

ShaniamarieC
QuickBooks Team

Sales Receipt are appearing as Uncategorized Income

Hi there, @PercivalB.

 

I appreciate your cooperation and am glad that my colleague's suggestion helps categorize your sales receipt in QuickBooks Online. You can always post back if you need any more guidance with any QuickBooks-related concern. We'll make sure to respond as soon as we can. Have a great rest of the week! 

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