Scheduled Reports not Emailed anymore

kennedy442 · ‎September 16, 2024

This issue does not appear resolved. Of the 22 reports that are supposed to be emailed automatically each day, the number of reports that are emailed for us fluctuates daily.

For instance, this morning only 3 reports were emailed. The other 19 failed.

The day before 14 reports were emailed (and 6 failed).

This issue remains unresolved, but I haven't received a response from QuickBooks about the Root Cause and estimated date when the Intuit engineers plan to resolve the issue.

We rely on QuickBooks reports to be emailed daily to operate our business. It is prohibitively time consuming to manually run each report every day, so I humbly ask that QuickBooks prioritize fixing this issue that many other people are also experiencing.

kennedy442

Is anyone else having this recurring problem?

Sometimes all of our scheduled QB Online reports run and the reports are emailed as expected. But inevitably, some of the emailed reports just aren't emailed. This is very frustrating, since we rely on these reports being in our inbox as scheduled EVERY DAY.

We've been using these Daily emailed custom QB reports for years, but this past week the number of reports that are emailed keeps dropping - again...

On Tuesday 1 report didn't run.
Then, Wednesday 2 reports did not run properly.
Thursday: 4 missing.
Today, there are 8 missing reports from our email inbox.

Why is this happening?

How could this error keep raising its ugly head periodically?

PS. Our QB Online costs keep going up, but I haven't seen these types of errors getting better.

I wish the QB Online engineers would focus on getting the bugs out of this application rather than adding more bells & whistles.

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Scheduled Reports not Emailed anymore

Scheduled Reports not Emailed anymore

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