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February 9, 2019
Question

Setting up defaults for Classes in Premier 2016

  • February 9, 2019
  • 2 replies
  • 2 views

In 2016 Premier, can I set up customers to default to a certain class so I don't have to manually select the class each time they are invoiced?

2 replies

IamjuViel
Level 8
February 10, 2019

It's good to have you here, @rnapol02.

 

Allow me to share some information on how class tracking works in QuickBooks.

 

With QuickBooks Desktop, you will be able to track your income and expenses by department, location, property, project or event. You can also assign classes to each of your transactions and items listed in your estimates, invoices and sales receipt.

 

However, if you're using QuickBooks Desktop Enterprise you'll have the ability to set up and assign classes to your customers. Here's how:

  1. Set up class for names
    1. Go to Edit.
    2. Choose Preferences.
    3. Select Accounting.
    4. Under Company Preferences, put a check mark on Assign classes to.
    5. Choose Nameson the selection.  
  2. Assign classes to your customer
    1. Click the Customer menu.
    2. Select Customer Center.
    3. Look for the specific customer.
    4. Double-click to open customer information.
    5. Choose Additional Info.
    6. Click the Classes drop-down selection.
    7. Assign a specific class to the customer.  

That should do it! Repeat the same steps to assign classes to all of your customers.

 

If you’re having difficulty with the steps above, I’d recommend contacting our Customer Care Team. A specialist will be able to further assist you via secured remote access session.

 

Here’s how to contact us:

  1. Visit: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks Version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Feel free to click the Reply button if you have other questions about using class tracking in QuickBooks Desktop. I'm always here to help.

September 2, 2020

Can this be done in QuickBooks Online? Trying the steps you listed only showed a Customer Type drop down.

Moderator
September 2, 2020

Hi @hdsds19,

 

I got your back on your query about the classes feature.

 

At this time, assigning a default class to a customer is unavailable in QuickBooks Online (QBO). What you can do is set a default class to a product or service.

 

Here's how:

 

  1. Highlight the Sales tab.
  2. Select Products and Services.
  3. Choose a product or service on the list, then click the Edit link on its right side.
  4. On the pop-up window that appears, assign a specific class under the Class drop-down menu.
  5. When finished, hit Save and close.

If you want to track classes per transaction instead, see this article: Track your transactions by class. Scroll down to the Change how you tag a class in customer transactions section for the steps.

 

Have other questions in mind? Post them below, and I'll get back to you as soon as I can. 

Rustler
Level 15
February 10, 2019

@rnapol02 wrote:

In 2016 Premier, can I set up customers to default to a certain class so I don't have to manually select the class each time they are invoiced?


Short answer is no, not in pro or premier

in the high dollar enterprise yes you can

qbteachmt
Level 11
February 10, 2019

Often, it's easier to use Customer Type and Job Type, instead of Class Tracking. Class Tracking provides the additional cross-reference for Everything you enter. If the analysis and reporting relates to Customers, then Type works better, as it does not show everywhere. Once you enable Class Tracking, you should use it everywhere and never leave Class empty.