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umpens
Level 1

shared reports

Set up new user with "reports only" but user is unable to see shared reports?

1 Comment
vpcontroller
Level 11

shared reports

@umpens

The "Reports only" users should be able to see those custom reports if they were set up to share with all users.

 

I'd suggest contacting QuickBooks Online Support Team to have this investigated further. Here's the link so you can contact them:

https://community.intuit.com/articles/1145770

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