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krstrickland
Level 1

Showing a difference of $203.42 when I try to reconcile for April and I can't find anything that matches this amount.

I have been trying to reconcile for April for a few weeks now. I keep quitting and then coming back to it hoping I will see something different. I am showing a difference of $203.42 (not negative) when I try to reconcile. There is nothing that matches this total. And I have tried finding different totals that add up to this.... nothing. I don't know what to do. Help! 

2 Comments 2
MichelleBh
Moderator

Showing a difference of $203.42 when I try to reconcile for April and I can't find anything that matches this amount.

I want to fix the discrepancies amount in QuickBooks, krstrickland. This way, your books will be accurate at all times. 

 

Thanks for stating the complete scenario of your concern. I'll provide various troubleshooting steps that will help fix your discrepancies issue in QuickBooks Online. 

 

Let's run your Audit Log to investigate this further. There's maybe a transactions deleted that cause the differences. Follow the instructions below:

 

  1. Go to the Gear icon and choose Audit Log
  2. Select All users in the field. 
  3. Check Reconciliation in the Events section. 
  4. Click Apply. Then review everything. 

 

If there's a deleted, I'd recommend entering them again into the system manually. Once done, you may now reconcile your bank. 

 

In addition, see the following articles on how to print reconciliation reports and troubleshoot accounts that you reconciled in the past:

 

 

Let me know if you need clarification or there's anything else I can do for you. I'll be here standby, and help is a click away.

Rainflurry
Level 14

Showing a difference of $203.42 when I try to reconcile for April and I can't find anything that matches this amount.

@krstrickland 

 

The discrepancy can only be in the beginning balance, payments, deposits, or ending balance.  When comparing your reconciliation to your bank statement, which of those is off? 

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