Thank you for bringing this issue to our attention, fpcchurch.
In QuickBooks, the use of classes or the order of categories in split transactions doesn’t affect whether the transaction reflects in the fund balance. Also, I suggest double-checking the date range on your Financial Position report and ensuring it matches the date of the check. If the date ranges don’t align, the transactions won't reflect correctly.
If the issue still persists after performing the steps mentioned, let's have you contact our live support team. They have the necessary tools to thoroughly check the reason why your split transaction isn’t reflecting correctly in the fund balance and work with you to resolve this promptly.
To contact them, here's how:
- Open your QuickBooks account, then go to the Help(?) icon.
- Navigate to the Search tab and write a topic or question to activate the Contact Us button.
- Once done, click the Contact us button, then provide a brief description of your concern and click Continue.
- Choose how you want to connect with our experts.
To learn more about our support hours, please visit this article: Get help with QuickBooks products and services.
If you have other questions or concerns, feel free to comment them below.
