Square Capital Loan Transactions

Hello, BCS Inc.

I have a solution to help you correct the mapping of your loan transactions. 

It looks like the mapping settings for Square transactions are changed after it stopped working. You'll want to fix the mapping by going to your app settings: 

1. Go to Apps.
2. Click the My Apps tab.
3. Click the Settings link under Sync with Square. 
4. Continue Edit next to Basic Settings to change the mapping of your loan percentages. 
5. Click Save changes.

If you're still having issues with the sync, you can disconnect (from the My Apps page) then reconnect Square again to refresh the connection. 

More details about the Square app integration can be found here: Sync Square with QuickBooks Online. 

After correcting the mapping, I would recommend checking this article if you need help managing your bank transactions: Categorize and match online bank transactions in QuickBooks Online.

Need help handling other transactions? Please let me know by adding the details of the issue below. I'd be more than happy to assist you again. 

Thank you for your response. There is no option in the basic settings that allow me to set loan percentages. There are only 3 options and that includes:

1. Bank account where Square deposits your money

2. Expense account for fees charged by square

3. Payment method on Square transactions

I also tried disconnecting the app and reconnecting it but that also hasn't solved the issue. Thank you. 

I appreciate the steps you've tried to fix this, BCS Inc. 

To have this better checked, I would recommend reaching out to Square Support Team to check with the settings and might have the options to resolve your concerns. 

Also, I'm including these resources on how to handle issues integrating your Square account to QBO:

• Square and QuickBooks Integration Error messages.
• Integrate QuickBooks Time and Square.

The Community is always here to help.

Reaching out to Square is pointless - QB creates these apps; Square will just transfer you to QBO.

Square won't help you, the API is written by Quickbooks.