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vwiley8
Level 1

System Administration randomly creates invoices and drives my bookkeeper crazy

Why does this happen and how can I stop it?
1 Comment 1
MaryLandT
Moderator

System Administration randomly creates invoices and drives my bookkeeper crazy

Let's stop the system from creating invoices, vwiley8.

 

It happens when a recurring invoice is created in QuickBooks Online. You can look for the template and delete it from there to stop the system from creating random transactions.

 

Let me show you how:

 

  1. Go to Settings ⚙️.
  2. Under Lists, select Recurring Transactions.
  3. Highlight the template you would like to use.
  4. From the Action ▼ drop-down menu, select Delete
    deleterecurringtemplate.PNG
  5. Confirm the deletion.

I've added these articles for more details:

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