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johatatys-yahoo-
Level 1

The program started to duplicate invoices how do I change the duplicates that got change

 
1 Comment 1
ChristineJoieR
QuickBooks Team

The program started to duplicate invoices how do I change the duplicates that got change

It’s nice to see you in the Community, @johatatys-yahoo-.

 

I'll Jump in to quickly help with your question about correcting invoices in QuickBooks Self Employed.

 

When transactions are added to the Banking page rather than making a deposit and posting them to the Undeposited Funds, duplicate transactions may result. We'll have to cancel the transactions, put money down, and then match them.

 

Moreover, we can delete the original invoice, create a new one with the accurate number and mark it manually as Paid

 

Here's how:

 

  1. Look for the invoice in the Invoices tab.
  2. Click the drop-down list beside View, then select Delete.
  3. Select Yes.

 

If the issue persists, we can continue working by switching to a different browser if the one you're currently using is temporarily having an issue with QuickBooks. Alternate browsers like Firefox, Chrome, or Safari are also an option.

 

Furthermore, we return to your default browser and clear the cache if it worked. For more details on resolving problems with QuickBooks, see this page: Clear cache and cookies.

 

I'd also like to share a couple more articles for more references and guidance when working in QBSE:

 

 

You can always return to this thread or stop by the Community to see us again if you need anything else. We'll check to make sure everything is operating properly.

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