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ayoch2020
Level 1

Time Activities by Customer Detail: How can I get the Rates and Amounts column to show

We use TSheets with Quickbooks Online.  Our employees track their time under each customer/job and their time gets transferred to QB.  There are two columns, Rates and Amount that are not showing any information.  We need to know the job costs by employee's time on each job.   I attached a screenshot of what we are seeing.  How can I get this information to show up under these columns?

2 Comments 2
Teri
Level 9

Time Activities by Customer Detail: How can I get the Rates and Amounts column to show

@ayoch2020 

 

I don't use TSheets but for most accounting systems, the employee is setup in the accounting system with a pay rate and a billing rate. The pay rate is used to pay employee and bill rate is to bill customer. The project reports show both by project with revenue, cost and profit by project.  

ayoch2020
Level 1

Time Activities by Customer Detail: How can I get the Rates and Amounts column to show

We may have figured it out with a QB rep last week.  We went to "Payroll Settings" clicked the edit button under "Accounting" Preferences and under Wage Expenses we selected "Each employee's wages are posted to their own expense account".  We then selected from the drop down menu, "Payroll Expenses:Wages" for all employees.  Once payroll was ran, wages/taxes were filtered over under the customers/jobs.  We were told to make our jobs all billable but that did not work and now we have open Time Charge transactions under each customer which we do not want, so we are going to remove Billable from TSheets and hopefully that will solve that issue.  This is still a somewhat fluid situation but we are going to keep an eye on how things are filtering and hopefully everything will work as we want it to!

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