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Level 3

Tracking of customer interactions with invoices

In the past, in QBO I've been able to track/view when a customer has opened an invoice. It would also show me the date I sent a reminder and whether the customer had viewed the invoice since the reminder. Suddenly I am no longer to see this information. Did QB do away with this feature? If so, this is a huge issue and a big mistake!!!

1 Comment 1
QuickBooks Team

Tracking of customer interactions with invoices

Hi there, mbell19.


I can see that there are separate threads that have similar questions about tracking customer interactions with estimates . Please see this link for more details:


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