Transaction Detail report by class duplicating all transactions as "Not Specified"

Welcome to the Community, @user00552. I’m here to give you information about the Not Specified transactions on your Transaction Detail report by class.

The amounts or transactions under the Not Specified column are those amounts that aren’t assigned to the filter you’ve chosen in the Display columns by the drop-down menu. Since you've mentioned that all transactions have active classes assigned. We can perform some basic troubleshooting steps to fix unnecessary files from your browser. Let me guide you through the process.

1. Restart your browser.
2. Log in to your QuickBooks company file in an incognito or private browser and try to see if you can select the liability account. You can use these keyboard shortcuts to launch a new private window:

Google Chrome: press Ctrl + Shift + N

Mozilla Firefox: press Ctrl + Shift + P

Safari: press Command + Shift + N

If it works, you can return to your regular browser and clear your browser's cache. Then you may see if it fixes the problem and gets started on the tasks at hand. However, if the incognito window didn't work, you can use another supported browser.

Please refer to this article for more details: Troubleshooting browser problems.

Moreover, if you've connected your bank and manually entered the transaction to QuickBooks Online. It may be a duplicate transaction, so you'll need to review your work and make sure everything is correct in the Categorized or Reviewed tab. If it's confirmed that it's a duplicate you can match the downloaded transaction with the one you already entered. This links them together so you don't get duplicates.

You can also exclude the duplicate transactions so they won’t be added to QuickBooks or downloaded again. Here's how:

1. Go to the For review tab.
2. Select the checkbox for each transaction you want to exclude.
3. Select Exclude.
   

Once everything is all set and the duplicates are all cleared out, you can run again the Transaction Detail report by class. You can also refer to this article for more details about how to run and customize reports by class in QuickBooks Online: Run reports by class.

Please don't hesitate to reach back if you have clarification or additional information about managing reports in QuickBooks Online. Have a good one!

logged into a fresh Private browser window.  Logged into QBO.  What do you mean by "select the liability account"?  

These are manually entered transactions.

see attached report. See yellow.  Filter was set to "All" as I do not know what Specified and Not Specified means to me

I'm here to help you further, user00552.

The Specified status that you see in the Transaction Details report means a transaction is assigned to a specific customer while the Not Specified status means there isn't a customer assigned to it. 

You might find this article helpful as it provides more information about the difference between classes and locations and how they affect the transactions on the report: Transactions Under Not Specified Category. 

Also, feel free to keep these articles handy as your guide in managing your QuickBooks reports:

• Run reports in QuickBooks Online

• Customize reports in QuickBooks Online

• Export your reports to Excel from QuickBooks Online

You can always reach me back here if you need additional assistance in pulling up data on your reports. Have a great day.