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EXACT same issue here, and all the Chat person "Kevin" could do was offer a phone number, or I could add the Names manually. Rather than reply to me, Intuit, I will just follow this thread. Your previous replies do not solve the problem, I hope you eventually fix it so all names are migrated with all deposits.
There is still no resolution on this. This is the latest in a number of frustrating limitations this Online product has compared to Desktop. From my conversation on this today - you would have to enter in an individual Deposit for each item in your actual deposit to make that Recieved From entry show up as a Name in your reports. So, that means 'Save and New' for each entry in your actual deposit. Incredibly time consuming and frustrating. Plus, Intuit markets this product as being great for reporting and beyond. If I have to enter each item in individually for each deposit, that wastes so much time just to get those reports to register as something usable for me.
Frustrating.
I would like to see this resolved, too. I have deposits from donors. Single line items. I enter "vendor" name. I have a memo. Both show up as blanks on the transaction list. So I have to go through each item individually to see who gave. I wish I hadn't had to get the Online product (accountant wanted me to get it).
Hello there, Megan42.
To offer you a precise solution, I'd like to know what specific report you're running. If you're generating a deposit detail report, it would only show details in the vendor column if the deposit is from a vendor. If the deposits were made from donations, that's why the vendor column is blank.
Regarding the memo not showing, we can troubleshoot the issue through some browser troubleshooting steps.
To start, open your account in a private browsing window. This step can help identify if the issue is related to a cache-related problem. You can activate private mode using the following shortcuts:
If this resolves the problem, you can clear your browser's cache to refresh it. If the issue persists, I'd recommend switching to another supported browsing application.
In addition, you can check this article in case you want to save the current customization of your report: Memorize reports in QuickBooks Online.
Please let me know if you are referring to a different report. I'm here to assist you with any QuickBooks-related concerns you may have.
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