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dturlich59
Level 1

Transfer and incomes

My owner somehow deposited a check made out to the business into her personal account. Not even sure how the bank allowed this. So I made a transfer fron her personal account into her business account. The problem is that this money did not appear on the P&L as income. How do I correct this?

4 Comments 4
Charies_M
Moderator

Transfer and incomes

Hello, dturlich59.

 

It's my pleasure to assist you today with transferring funds from personal account o business account.

 

You'll want to review the transfer made and make sure it goes to the right account.

 

Check out this article to learn more about transferring funds in QBO: Transfer funds between accounts.

 

If the accounts were correct, we can try performing some basic browser troubleshooting. It's possible that the stored data of your regular browser becomes overwhelmed which potentially affects your browser's performance when transferring funds. This mode doesn't use the existing cache data and helps us confirm browser-related issues:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

If it works, you'd want to clear the cache of your regular browser to delete those temporarily stored files and browsing history. Also, you can use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

 

Get back to me if there's anything I can help you with bank transfers. I'd be happy to assist you further. Enjoy the rest of the day.

dturlich59
Level 1

Transfer and incomes

I know I did the transfer correctly. The problem lies in how to also turn that transfer into reporting the same transfer into the income for my business.

DivinaMercy_N
Moderator

Transfer and incomes

Hi there, @dturlich59. I'm here to share with you some information about the profit and loss report.

 

In QuickBooks Online (QBO), bank transfers only affect the Balance Sheet report. These transactions are not income and expenses so they won't show in the Profit & Loss report. For reference, feel free to visit this article: Understand reports. 

 

Then, for an additional guide in recording business expenses made with personal funds in QBO, please check this link: Pay for business expenses with personal funds.

 

Once everything is fine, you'll want to perform the reconciliation report to make sure your account matches the balance of your real-life bank and credit card statement.

 

I'd love to know updates on how this goes. I appreciate any details you can add. If you have any other questions about managing transfers in QBO features, don't hesitate to post again here. I'm always ready to lend a hand to ensure your success. Have a great week and take care. 

Rainflurry
Level 15

Transfer and incomes

@dturlich59 

 

When you deposited the funds into the business account, just assign the deposit to the appropriate income account and you're good to go.

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