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assawagafarm
Level 2

Trouble manually reconciling transactions - Warning message "Transaction is not in balance..."

When I try to manually reconcile my checking account (inserting bold check next to the transaction), I get a pop-up message saying "Transaction is not in balance. Make sure the amounts in the detail area on the form for this transaction equal the amount at the top of the form." I use QB for the most bare bones accounting reasons so now instead of downloading bank transactions like I was able to before, I'm trying to reconcile them manually. Most of my transactions can be reconciled except for my Square credit card transactions and I think it might be because on the deposit page, I enter a credit card fee.... I appreciate any help!!

Solved
Best answer July 29, 2022

Best Answers
LeizylM
QuickBooks Team

Trouble manually reconciling transactions - Warning message "Transaction is not in balance..."

Good day, assawagafarm. 

 

Let me make it up to you by ensuring you're able to reconcile the account smoothly. 

 

We can open the deposit you've mentioned and make sure the amounts are correct. We can record the credit card fees separately if needed.

 

After categorizing the records correctly, you can now start the reconciliation process again. This article will guide you through the steps: Reconcile an account in QuickBooks Desktop

 

Once done, you can also check out the details from this article to learn more about adding and matching bank feed transactions in QBDT: Add and match Bank Feed transactions in QuickBooks Desktop.

 

As you continue working with banking or reconciliation, you can as well read the details from these articles as your guide:

 

 

Feel free to drop by the Community portal again whenever you need help. You can also go back to this thread or post a new question if you have follow-up concerns with reconciliation or QuickBooks Desktop.

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1 Comment 1
LeizylM
QuickBooks Team

Trouble manually reconciling transactions - Warning message "Transaction is not in balance..."

Good day, assawagafarm. 

 

Let me make it up to you by ensuring you're able to reconcile the account smoothly. 

 

We can open the deposit you've mentioned and make sure the amounts are correct. We can record the credit card fees separately if needed.

 

After categorizing the records correctly, you can now start the reconciliation process again. This article will guide you through the steps: Reconcile an account in QuickBooks Desktop

 

Once done, you can also check out the details from this article to learn more about adding and matching bank feed transactions in QBDT: Add and match Bank Feed transactions in QuickBooks Desktop.

 

As you continue working with banking or reconciliation, you can as well read the details from these articles as your guide:

 

 

Feel free to drop by the Community portal again whenever you need help. You can also go back to this thread or post a new question if you have follow-up concerns with reconciliation or QuickBooks Desktop.

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