Two invoice custom form styles are saving over eachother.

That'd be great if that feature could be implemented, thank you. Very misleading having "custom form styles" not actually be fully customizable. Also, would be nice to be able type in the custom variables ([First Name], etc.) within the message area. The checkbox to include a greeting with either Dear or To are two greetings i'd never use in a business message. A simple, Hi or Hello would be great. I'll submit that latter request for feedback. 

I am extremely frustrated because the issue has not been resolved. After reaching out to technical support, I was advised to provide my input on the following problem:

Whenever I create a message on Invoice template "A", it changes the message on all other templates "B" & "C". The same applies to the email subject and body assigned to the template. I was told, "Currently, this is how QBO is being programmed. It only has 1 default for messages."

It is essential for me to have different invoice body messages and associated email messages on each template! Otherwise, what is the point of creating individual, separate templates? Currently, it is counter productive.

RE: It is essential for me to have different invoice body messages and associated email messages on each template!

Yes, that is what everyone wants.  Does it seem that Intuit is incapable anymore of designing useful features?

It appears this has been an ongoing complaint for a significant amount of time, I see that the last "best answer" was posted back in February of 2023 and it wasn't even a fix! It only stated that it had been mentioned to the techs. Ok, invoicing is the most vital part of running a business, this generates our income which allows us the ability to pay our Quickbooks subscriptions! Come on guys, this needs to be rectified.

I hear your sentiments, LJFacctg. Let me ensure you can deliver your insights directly to our product engineers so they can include your suggestions in future product updates.

I recognize your feedback on enabling options of custom messages you've entered in a new custom style to show only on a specific form type. However, this ability is working as designed in the program.

With that, I'll take note of your idea to help improve our service and your overall QuickBooks experience.

In the meantime, you can personally submit your product ideas from your online account. To do that:

1. Sign in to your QBO account.
2. Click the Gear icon at the top, then choose Feedback.
3. Enter the new features you would like us to add in the description box.
4. Select Next to submit feedback.

You can also visit our QuickBooks Online Blog to be updated about our latest news, features, and updates about QuickBooks Online and what our Product Care Team is working on.

Furthermore, you can utilize this resource to help you track and enter customer-paid invoices to ensure the accuracy of your accounts: Record invoice payments in QuickBooks Online.

I'm always available in this thread for any additional queries when managing custom templates in your account. Stay safe.

Thank you so much! Hopefully the design team will take this into consideration!

Yes, we hope too! If you have any other questions or concerns, please know we are here to help, LJFacctg! Take care!