Unapplied Cash Payment income account

Hello there, Victor Moreira.

I'm here to share more information about unapplied income and how to fix it.

Unapplied cash payment income may appear on your report if:

• A customer prepaid you and you recorded the payment before creating the sales form (invoice or sales receipt).
• You entered payments without matching them to sales forms.

You can resolve it by:

1. Selecting the Payment date to open the transaction.
2. Under Outstanding Transactions, check the open invoice.
3. Click Save and close.

I've also added these references as your guide in running reports:

• Run Reports
• Unapplied cash payment income on your profit and loss
• What to do if you see unapplied cash bill payment expense on your profit and loss
• What's Unapplied Cash Payment?

I'm just a post-away whenever you need help running reports.