Unapplied cash payments

Thanks for taking the time to share your query on this forum, edited. I'm here to provide insight to help you manage unapplied payment transactions in your file.

In QuickBooks Online, entries downloaded from your banking account might have been set up and are automatically categorized using bank rules in your file. That is why you're seeing these transactions showing on your unapplied cash payment lists.

To help resolve this, you can review the entries from the Categorized tab on your banking feeds. Then, undo the transactions and match them to the correct bill. This way, credit card bills, and matching payments won't show on the unapplied cash payments report. Here's how:

1. Go to Transactions and click Bank Transactions.
2. Select the tile for the account you want to review and click on the Categorized tab.
3. Find the specific entry and select Undo under the Action column.
4. Once done, locate the transaction from the For Review tab and match the entry to the correct bill.
5. Review all details and click Match.

Moreover, I'm including this article to help you ensure your books always match your bank and credit card statements: Reconcile account in QuickBooks Online.

I'll leave this thread available, so you can always reply in the comments below. I'll be around whenever you need additional assistance. Keep safe and have a great day ahead!

I have hundreds and hundreds of transactions in the Unapplied Cash Payments account.  ALL of them HAVE been applied.  How do I clear them??

I'll ensure to provide you with the steps on how we can clear the unapplied cash payments, @suzip. 

Before everything else, we need to run the Invoices and Received Payments report to check if there's nothing we missed. After checking, and everything's good, we can delete the unapplied cash payments to clear them out. 

Here's how: 

1. Open your QuickBooks Online (QBO) account.
2. On the left panel, select Sales.
3. Click All sales.
4. Look for the unapplied payments.
5. Under the Action column, select the drop-down arrow.
6. Choose Delete.

Additionally, we can learn how to reconcile your accounts so they always match your bank and credit card statements.

You can leave a comment, and I'm here to always ensure your queries are answered. Have a good day.