Thanks for posting here in the Community, Paul. I'd be happy to share the guidelines to help with your reconciliation.
Since we're unable to reconcile an Undeposited Funds account because it functions differently from other accounts we see on the reconciliation page. With that, I suggest you check it in your UF and deposit that transaction, you can then proceed to reconcile them. When we reconcile an account, we compare the bank statement (cleared and deposited) to what is in QuickBooks for a specific time period.
To review and manually reconcile the Undeposited Funds account, we can follow these steps:
- Go to the Accounting menu.
- Select Chart of accounts.
- Find Undeposited Funds on the list.
- Select View register.
You can utilize these articles so you can deposit these payments to their corresponding bank accounts first. Next, you can reconcile the bank to which you deposited the funds. You can follow the workflow here:
You can visit this article to know the specific ways to customize your reports: Common custom reports in QuickBooks Online.
If you have any further concerns, don't hesitate to post them here. Have a great day!
