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dhavalkakadiya
Level 1

Updating Quickbook Desktop from Quickbook POS

I use Quickbook Desktop and Quickbook POS. 

 

We regularly push all the data (sales receipts + purchase bills) from the Quickbook POS. From the financials tab, we update Quickbook Financial software. Recently, some of the bills have not come to the Quickbook Desktop.

 

What could be the reason of this? 

 

 

1 Comment
Catherine_B
QuickBooks Team

Updating Quickbook Desktop from Quickbook POS

I can help you restore missing transactions, dhavalkakadiya.

 

Here are a few possible reasons why transactions are missing after a financial exchange:

 

  • You restored a backup after you performed the financial exchange.
  • QuickBooks Desktop transactions were manually deleted.
  • Different QuickBooks Desktop company file was opened. 

We can update QuickBooks Point of Sale. Let me show you how:

 

  1. Sign in to your point of sale company file as an admin.
  2. Go to the Help menu and choose Software Update.
  3. Select Check for updates. If QuickBooks finds an update, you'll see it as an option.
  4. Click Update now and then OK.

For the update to take effect, you can close the system and re-open it. Then, you can use this article on how to handle missing transactions in QuickBooks Point of Sale transactions that are missing in QuickBooks Desktop after a financial excha...

 

I'm attaching this page about QuickBooks Point of Sale (POS) FAQ.

 

Please let me know if there's anything else that you need help with. handling your transactions. Take care!

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