QuickBooks Desktop performs best when the required system requirements are met, Gpfister42. It’s possible that your printer driver or other system components may no longer be compatible with your current version of QuickBooks Desktop.
We can try a few troubleshooting steps to identify the root cause and get your QuickBooks back up and running. The troubleshooting steps provided in this article are designed specifically to resolve issues related to printing, emailing, or saving files as PDFs in QuickBooks Desktop: Fix PDF and Print problems with QuickBooks Desktop.
If these troubleshooting steps don’t resolve the issue, I recommend checking the system requirements online and comparing them with your computer’s specifications. Since you mentioned using an unsupported version of QuickBooks Desktop, you have two options:
Feel free to reach out with more details about the issue, or let us know if there’s anything else we can assist you with.
