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KK63
Level 1

Using the tab key to advance through an invoice or bill and it gets "stuck" on the first line.

 
2 Comments 2
Candice C
QuickBooks Team

Using the tab key to advance through an invoice or bill and it gets "stuck" on the first line.

Good morning, @KK63

 

It's great to see you back in the Community. Let's work together so you can keep using the tab key to advance through an invoice or bill. 

 

Using a private browser or incognito window will help eliminate any errors or glitches that may be occurring in the system. Here's how depending on your browser session: 

 

  • Google Chrome: Ctrl + Shift +
  • Internet Explorer/Firefox: Ctrl + Shift +
  • Safari: Command + Shift +

 

If this works, go back to your regular session and clear your browser's history. If not, I recommend using a different browser. 

 

Feel free to reach back out if you have any other questions or if the steps didn't work for this issue. I'm only a comment away if you need me. Take care! 

Just_me
Level 11

Using the tab key to advance through an invoice or bill and it gets "stuck" on the first line.

Actually, @KK63  it is NO secret that this has been going on for WEEKS.  It is a known issue, that we have repeatedly been told is under investigation and they are working on it.

 

You can search the community (using the Search bar above) to find other threads dealing with the SAME issue.   

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