Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
J-Ro
Level 1

voided check amount is showing up in deposits

We are using a Quickbooks Desktop version. We voided a check, which seemed to go normally, but when we went to do the reconciliation, I am off by the voided check amount. I went back and looked at the register and it shows the check and it has a $0 amount with a checkmark in the cleared column.  What should I do? If I go ahead and reconcile, then my next months balances will be all wrong. 

5 Comments 5
FishingForAnswers
Level 10

voided check amount is showing up in deposits

@J-Ro  Most likely, somebody had reconciled the transaction you voided. That tends to throw a wrench in QB's brain as far as beginning balances go.

 

You can either unreconcile back to a point where the balance was still correct, or you can do a mini-reconciliation to get it back to the correct balance.

NicoleAscencionS
QuickBooks Team

voided check amount is showing up in deposits

To ensure accurate reconciliation, uncheck the box in the cleared column for the voided check, J-Ro. Allow me to guide you through the process.

 

Unchecking the voided check will balance the amount of your account when you reconcile. Here's how:

 

  1. Go to the Accountant menu, then select Chart of Accounts.
  2. Locate the account that you want to reconcile.
  3. Find the voided check.
  4. Tick the box under the cleared column until it turns blank.

 

Once done, you can reconcile your account.

 

Furthermore, if you experience issues during account reconciliation, you might find this article useful for troubleshooting: Fix issues when you're reconciling in QuickBooks Desktop.

 

We are dedicated to ensuring that your financial records are accurate. Keep me posted if you have further queries about reconciling. I'm always here to support you.

J-Ro
Level 1

voided check amount is showing up in deposits

We did try this and it did not change anything.

Jeff_S
QuickBooks Team

voided check amount is showing up in deposits

I appreciate your efforts in following NicoleAscencionS's answer, @J-Ro. Allow me to help you further so you can successfully reconcile your accounts in QuickBooks Desktop (QBDT).

 

Before anything else, could you please share the check date? This will help us see if you have reconciled in a previous period, which might explain why the voided check amount still shows up as a deposit.

 

In the meantime, you can go back to the period when the balance was still correct and unreconciled from today back to that prior month, as recommended by FishingForAnswers.

 

Follow the steps provided below to get a Previous Reconciliation report to review your past reconciliations.

Here's how:

  1. Go to the Reports menu, then hover over Banking and choose Previous Reconciliation.
  2. Select the reconciled account from the Account drop-down menu.
  3. Choose the reconciliation period you want to review in the Statement Ending Date section.
  4. Select Detailed or Both for the report type. We suggest Detailed if you need to fix a reconciliation.
  5. Choose the transactions to include in the report:
    • Transactions cleared at the time of reconciliation: This shows only the transactions present at that time.
    • Transactions cleared plus any changes made: This displays the transactions at the time of reconciliation and their current status.
  6. When you're ready to view the report, click Display.


Also, to find out what to do if your QuickBooks Desktop accounts don't match your bank statements after reconciliation. Check out this article for detailed info: Fix issued when you're reconciling in QuickBooks Desktop

Regarding the topic we discussed above, we can examine the report for any discrepancies or issues, and customize the report to gather more information and focus on specific details.

 

If you need further assistance with reconciliation in your QBDT just click the reply button. I'm always here to help.

Rainflurry
Level 15

voided check amount is showing up in deposits

@J-Ro 

 

When you voided the check, you must have selected "Yes" when asked if you wanted QB to create a journal entry (JE) to replace the original check and then a reversing entry (deposit) in the current period.  That is what gave you the deposit that you're seeing.  The deposit should be dated the same day you voided the check, but there should be another JE to offset that dated the same date as the original check.  Do you see that?  That's the offsetting entry to balance your reconciliation.    

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us