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byomtov
Level 4

Warning on bill

I am trying to record a bill and keep getting a message that says:

 

"QuickBooks has detected that you have no items or that one or more of your amounts is not associated with an item. Fill in an item or go to the Item list to make sure all items are associated with accounts."

 

What does this mean?I have checked and every item on the bill appears in my item list. if there is a problem with an item why doesn't it tell me which one?

 

 

6 Comments 6
katherinejoyceO
QuickBooks Team

Warning on bill

Hi there, @byomtov

 

I'm with you in resolving this error message you received when recording a bill. 

 

Let's check your company preference and ensure to turn off or uncheck the Synchronize default item classes

preference 1.JPG

Ensure also that the Use individual line discounts to total the order level discount in the "advanced sales order preference" to lump discounts under a line item is sent to QB is uncheck. 

preference 2.JPG

Then, check that all your ship methods have an "other charge" item associated with them. 

 

For future reference, check out this link to learn more about adding, editing, and deleting items in QuickBooks. 

 

Feel free to message again if you have additional concerns. I', always around to help. 

byomtov
Level 4

Warning on bill

Sorry, but this is not helpful.

 

First, it seems to be intended for Windows pr QBO users. I use the Mac Desktop version qnd have none of these options.

 

Second, I've never had this problem before, so it probably has nothing to do with my preferences.

ChristieAnn
QuickBooks Team

Warning on bill

Hi there, byomtov.

 

I appreciate you for coming back to the thread to add some clarifications about your concern. With this, I'll ensure to provide troubleshooting details to get rid of the message that you've received. 

 

First, I suggest checking all the items being chosen on the Bill page. This is to make sure that the information is associated with the specific item that you've entered when you record this in the system.

 

If the issue still persists, I suggest running the  Verify and Rebuild Data Utilities to get this sorted out. The Verify Data utility identifies any potential data damage issues that might've caused you received an unusual warning message. While the Rebuild Data utility repairs damaged data in your company file. Before this, you'll have to secure a backup copy of your company file.

 

To Verify data:

 

  1. Go to the File menu.
  2. Scroll down to Utilities.
  3. Select Verify Data.
  4. Click OK.

 

To Rebuild Data:

 

  1. Go back to the File menu.
  2. Choose Utilities.
  3. Select Rebuild Data.
  4. Click on OK to close all windows.

 

For further details, you can refer to this article: Verify and rebuild data in QuickBooks Desktop for Mac.

 

You may click this article to view detailed steps on how you can pay your bills or payables to ensure that your vendor transactions stay accurate: Pay bills in QuickBooks Desktop.

 

Let me know if you have other questions about recording bills in QuickBooks. I'm always free to help you whenever you need my assistance. Take care and stay safe always!

byomtov
Level 4

Warning on bill

I didn't do any of that, but the problem has disappeared for now.

 

I would like someone to tell me what the message means.

AlcaeusF
Moderator

Warning on bill

Hello @byomtov,

 

Welcome to the Community. I'm here to share some clarification about the error message in QuickBooks Desktop for Mac.

 

This warning usually appears when the details entered on the transaction are incomplete. When creating a bill, please ensure that all lines with amounts should have items associated with them.

 

Sometimes users accidentally fill in the fields under the Amount column without completing the required fields. It triggers the warning on a bill.

 

Also, there are times that the accounts on the item information aren't selected. You'll need to review them based on the items you're adding to the bill. You can use this link to edit items: Add, edit, and delete items.

 

If the error persists after following the steps, make sure your QuickBooks has the latest release version. It will help ensure the software is up-to-date and have the latest features and fixes.

 

Here's how:

 

  1. From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
  2. If a newer version is available, select Install Update.
  3. When prompted, select Install and Relaunch.
  4. When the update is complete, QuickBooks for Mac automatically opens.

 

For additional reference, you can use the following article to fix unusual behaviors in QuickBooks, as well as how to download and run the QuickBooks File Doctor tool: Resolve Potential Data Issues in QuickBooks Desktop.

 

Drop me a comment below if you need further assistance with entering vendor transactions. I'll be happy to help you some more.

LeeAnn Reed
Level 1

Warning on bill

I just recently encountered the same error message in QB 2021 Desktop, which did not make sense since all the Items in the Item List had valid Expense and Sales accounts. The error message was occurring for the most frequently used Items when entering either an Item Receipt or a Bill.  So, I knew it was some sort of data integrity issue.  First, I verified and rebuilt the file, which did not solve the problem (and I thought it would).  There were no errors from the rebuild, which surprised me. Realizing I had to somehow reset the Expense and Sales accounts for the affected Items, I then edited each Item, changed both the Expense and Sales Accounts to any different Expense & Sales account, said Yes to changing history (to fix data integrity issues), and then re-edited each Item to change the Expense and Sales accounts back to the correct ones, also saying Yes to changing the history.  There may be a faster way to fix this, but this worked for my client.  They could not receive against the majority of their PO's due to this error.      

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