We cannot open an accounts payable vendor on any of our computers, no matter what browser we use. Any suggestions?

Thank you for letting us know that you've already tried different browsers and restarted your computer, Pete.

I totally understand the significance of having access to vendor-related information, as it allows you to efficiently carry out your payable processes and tasks.

In this situation, I suggest contacting our phone or chat support teams. They will conduct a thorough investigation to identify the root cause of the issue and ensure that you can access the vendor's profile without any problems.

Here's how to reach out to them: 

1. Go to the Help menu in the upper-right hand corner to open the QB Assistant window.
2. Type in "talk to a human", then press Enter.
3. Click Contact Support Team, then provide a short description of your concern.
4. Press Enter once again.
5. Select No, I still need help, then choose Contact Support Team.
6. Look for the Have us call you option and click on it.

Allow me to share these articles with you, which provides additional guidance in getting supplier-related transaction data:

• Run a Report with Vendor Totals 
• How to Run and Save a Monthly Expense Report by Vendor 

Don't hesitate to reply or visit us again if you have any other questions about the program. We are available at all times to provide answers and assist you.

@jenop2  RE: They can investigate further to identify what's causing the issue and make sure you can see the vendor's profile. 

The cause is another recent updates to QB Online by Intuit.

At least @Ashleigh1 indicates that's the issue: https://quickbooks.intuit.com/learn-support/en-us/other-questions/is-anyone-struggling-to-open-their...

Based on the many posts here, I'd it's happening to everyone and contacting support is a waste of time.  Instead, Intuit needs to fix their mess.

Better yet, perhaps test updates to make sure they don't break things before inflicting them on your customers. Just a thought.