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sales6
Level 1

We need to be able to search for a customers P.O. Number like the desktop versions of Quickbooks, most of our customers only relate to their P.O. and we cannot do it.

 
6 Comments 6
PreciousB
Moderator

We need to be able to search for a customers P.O. Number like the desktop versions of Quickbooks, most of our customers only relate to their P.O. and we cannot do it.

Thanks for joining the Community, sales6.

 

I'm here to share some insights about the customer's purchase order.

 

Since a purchase order is a non-posting account, the customer's name won't show on the vendor reports until it is copied to a bill.

 

We are constantly looking for input and feedback from our users on how we're doing and ways we could do even better. I've sent your suggestion to our Product Developers. I'm hoping you'd also take a few minutes to share your thoughts. Doing so would be a great help to us in making sure we are providing you the best experience possible.

 

Please click the Gear icon and select Feedback and let us know the type of report that'll help you run your business better. 
 

I appreciate your input. Please reach out to me if you have other questions. Have a good one.

MTCLLC
Level 1

We need to be able to search for a customers P.O. Number like the desktop versions of Quickbooks, most of our customers only relate to their P.O. and we cannot do it.

We also have been looking for years to find a specific received PO as provided by customer.

It takes a lot of time to find customer PO numbers, I have to search each Sales Order but for multi order customers takes very, very long time.

Since the customer received PO is used in both Sales Order and when Invoicing the customer, I do not understand why it is impossible...

Just to be clear, I'm talking about finding the PO # received form customer not the PO I create to purchase.

I have been with QB tech support but they cannot help...

 

 

RCV
QuickBooks Team
QuickBooks Team

We need to be able to search for a customers P.O. Number like the desktop versions of Quickbooks, most of our customers only relate to their P.O. and we cannot do it.

I appreciate the time and effort you've spent with one of our technical support agents, MTCLLC.

 

I know how beneficial to search for a customer's Purchase Order number is to your business. I'll take note of this and personally share feedback with our product developers about this one.

 

You can use the workaround you came up with to find the customer's P.O number. Then, manually enter them in the invoice's Description column or Custom fields for your reference.

 

To learn more about purchase orders, just refer to these articles:

 

Visit the Community if you need help with filing the year-end forms or any QBO related. Wishing you and your business continued success in all that you do.

Search a PO number for customer
Level 1

We need to be able to search for a customers P.O. Number like the desktop versions of Quickbooks, most of our customers only relate to their P.O. and we cannot do it.

I wish Quick books would allow us to search customers by PO#'s as you can with vendors. Our customers always reference a PO number and It's a lot of work just to find one PO number for that customer. Very frustrating!

JoesemM
Moderator

We need to be able to search for a customers P.O. Number like the desktop versions of Quickbooks, most of our customers only relate to their P.O. and we cannot do it.

Hi there, @Search a PO number for customer.

 

I can see the importance of having the feature to search customers by Purchase Order. So I’ll take note of your feedback and send them to our Product Development team.

 

While we don't have a specific time frame as to when the new features will roll out, you'll want to visit our QuickBooks Blog page for reference on what's new and what's coming in QuickBooks.

 

Should you have any questions, please don't hesitate to post a comment, and I'll be more than happy to assist you. Wishing you all the best. 

Pinkribbon518
Level 2

We need to be able to search for a customers P.O. Number like the desktop versions of Quickbooks, most of our customers only relate to their P.O. and we cannot do it.

I see that the ability to search for a CUSTOMERS PO# has not been resolved by QBO in the last 2 years.  It is something we had the ability to do in the desktop version.  Very frustrating that this remains unresolved after all this time!  How hard can that be to add to your programming as an option?

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