I've got you covered on handling the credit card credit that wasn't linked to a vendor purchase, Jackie.
The data we receive in QuickBooks depends on the information sent to us by the financial institution. We recommend waiting for the credit card statement of $6.00 to be posted before we can record it in QuickBooks Online (QBO). Once done, we can now record the credit card credit by following the steps below:
- Click the + New Plus icon.
- Select Credit card credit.
- In the Payee field, you can leave it as a blank.
- From the Bank/Credit account ▼ dropdown, select the credit card from which you received the refund.
- Enter the Payment date, refund Amount, Tax, and Category. The category used here is the original expense account on the original bill.
- Press Save and close.
See the screenshot below as an example:
For future reference, here's an article you can check for the best practices when reconciling your account: Learn the reconcile workflow in QuickBooks. It also provides information on what to do when encountering challenges during the reconciliation process.
I also encourage reading these articles to help better manage your downloaded bank transactions in QuickBooks Online:
Tag me in your reply if you have other questions about recording your credit card transactions. I'll be here to help you out. You have a good one.