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mccoyscamochic
Level 1

What is the limit to text invoices? my customers prefer this but i can't send all of them on the same day. why?

it told me i had met my limit for the day
4 Comments 4
LollyNino_C
QuickBooks Team

What is the limit to text invoices? my customers prefer this but i can't send all of them on the same day. why?

Thanks for bringing this to our attention, @mccoyscamochic.

 

At this time, we've received similar cases or reports about the issue. We recommend reaching out to our support team so that they can add you to the list of affected users. Please be assured that our software engineers are working diligently to provide a resolution, and we'll keep you updated via email.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Click the Help (?) icon.
  3. On the Assistant tab, enter Talk to a human.
  4. Enter a short description of your concern and press Enter.
  5. Select Contact Us to connect with a live support agent.
  6. Choose how you'll want to get in touch with the support.
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

 

I've added this article for more information about recording payments you've received from your customers: Record invoice payments in QuickBooks Online.

 

Moreover, you can check out these helpful resources to help you personalize, print, and attach files when emailing multiple sales forms:

 

 

Feel free to return to this thread if you have additional clarification with invoice limitations in QuickBooks Online. We'll be right here to assist you. Have a good one!

BigRedConsulting
Community Champion

What is the limit to text invoices? my customers prefer this but i can't send all of them on the same day. why?

That's weird. Why would anyone (even Intuit) limit the number of texts you can send in a day? Makes no sense.

mccoyscamochic
Level 1

What is the limit to text invoices? my customers prefer this but i can't send all of them on the same day. why?

I have reached out to support and talked to them over the phone as well.  No one seems to be able to help me.  They can not find them answer and they have even reached out to their supervisor as well.  Strange that Quickbooks does not know what the limit is or why it says I have reached the limit.  Some days I have more than others and some times it seems to let me send more than others.  Why if I have my customers permission can I not send it to them that way?  So many invoices get lost in emails with so much spam these days!

mccoyscamochic
Level 1

What is the limit to text invoices? my customers prefer this but i can't send all of them on the same day. why?

I reached out here due to they could not help me!

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