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Bob0123
Level 1

What to do if my program cannot generate a report? It's in an endless loop and never completes and presents the report I clicked on.

Is this a computer memory or disk space issue? The progress circle goes round and round endlessly.

1 Comment 1
EduardA
QuickBooks Team

What to do if my program cannot generate a report? It's in an endless loop and never completes and presents the report I clicked on.

Welcome to the Community, @Bob0123. Have you already tried logging out and back in, or refreshing your browser page to see if that clears it up?

 

When QuickBooks is lagging, it's usually down to things like your browser, computer processing power, available RAM, or internet speed. You might want to double-check the system requirements guide to see if your setup is causing the issue.

 

Also, if you’re on Google Chrome, Intuit recommends keeping it updated for the best experience. There’s a quick guide on how to do that in this article: Why is my QuickBooks Online slow?

 

Let us know if you’re still seeing that lag after trying those steps!

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