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userbrittany
Level 1

When a customer pays on an invoice, my email is wrong on the receipt that gets sent to the client.

 
1 Comment 1
IamjuViel
QuickBooks Team

When a customer pays on an invoice, my email is wrong on the receipt that gets sent to the client.

Hello there, @userbrittany.

 

You can update the email address linked to your invoice. I can guide you in doing so.

  1. Go to Invoices from the left menu. 
  2. Locate the invoice. 
  3. Select Edit in the Send drop-down from the Action column. 

    CustomizeAnInvoiceInQBSE1.PNG

  4. Choose Customize at the upper right.
  5. Click either Invoice details, Payments, Design, or Email to make any changes. 
  6. You can select Preview to review the changes. 
  7. Save the customization. 

    CustomizeAnInvoiceInQBSE1.PNG

You can read through this article to learn more about sending an invoice to multiple emails, invoice reminders, and sending paid invoice receipts: What's new with QuickBooks Self-Employed Invoicing?

 

Always feel free to leave a comment below if you have other questions or concerns. I'm just a few posts away.

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