I can offer a way how you can get rid of the Pay Invoice button when printing or sending an invoice in QuickBooks Online (QBO), vcsinc.
If you have disabled the payment options in your settings, you can utilize HTML or Plain text format in the Online delivery section. Doing this will remove the Pay invoice button.
Here's how you can make the selection:
- Navigate to the Gear icon and select Account and settings.
- Choose the Sales tab.
- Scroll down to the Online delivery section.
- In this section, you can choose between HTML or Plain text format.
- Save your changes by clicking Save and then Done.
Check this article to provide you with additional resources to help you effectively manage invoice payments in QuickBooks Online: Record invoice payments in QuickBooks Online.
Moreover, here's a short video and a step-by-step process if you want to personalize your sales forms in the future: Customize invoices, estimates, and sales receipts in QuickBooks Online.
If you have further questions about managing your invoices or other relevant concerns, please add them in the comment below. I'll be here to assist.