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tim-swett
Level 2

When I send out invoices via email, is there a way to cc: one of my employees on the invoice and payment notifications? Currently, I am the only one who receives them.

 
2 Comments 2
terra-firma-mn
Level 1

When I send out invoices via email, is there a way to cc: one of my employees on the invoice and payment notifications? Currently, I am the only one who receives them.

There is a blank for additional email recipients when you click to send invoice and it takes you to a second click to send page.

Rasa-LilaM
QuickBooks Team

When I send out invoices via email, is there a way to cc: one of my employees on the invoice and payment notifications? Currently, I am the only one who receives them.

I’m happy to see you in the Community, OTtim-swett.

 

In addition to @terra-firma-mn answer, you can set another employee to receive an email for sent invoices. Also, the notification for customer payments is currently sent to the company email address.


I’m here to help the process is a breeze for you. Let’s go to the Messages section to accomplish this task.

 

  1. Tap the Gear icon at the top to choose Account and settings under Your Company.
  2. Press the Sales menu on the left panel to view more options.
  3. Then click the Pencil icon for Messages.
  4. Navigate to the Copy (Cc) new invoices to address section and enter the email address for your employee in the field boxcc qbo.png
  5. Click Save and Done.  

 

You can read through this article for additional information. From there, you’ll see the steps on how to add multiple email addresses to a sales form and report: Email a sales form or report to multiple email addresses.


Do you need help with sending multiple sales forms? Here’s an article that contains detailed instructions on how to perform the following: Email or print multiple invoices and sales forms.


Feel free to visit the Community if you have other QuickBooks concerns. I’ll get back to help and make sure you’re taken care of. Have a great rest of the week.

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