When I try to snap a receipt, the app tells me 'try again later'. it's been like this for months. How can this get fixed? it's only a problem for one of my business.

Hi there, cedric4. Let's work together to fix your snap receipt issue.

Let's get the Receipt Snap feature to work so you can get back to business.

Before we start, may I know what mobile device you're using? Any additional information would be greatly appreciated.

In the meantime, let's refresh the data on your mobile app. It'll help fix data issues on the app. Here's how:

For Android:

1. Go to the Gear icon at the top right.
2. Choose Settings.
3. Click Refresh Data and tap Yes.

For iOS:

1. Click the menu button.
2. Choose Help & Feedback.
3. Select Refresh Data and click Refresh.

Once finished, test to snap a receipt again and check if it's now working. If the same thing happens, I'd recommend uninstalling and reinstalling the application to have a clean slate.

To reinstall the QBO mobile app for both Android and iOS, please see this article: How to download the QuickBooks Online mobile app. This also provides a link for supported mobile devices compatible with running the application.

Let me know how the troubleshooting goes, cedric4. I want to make sure this issue is taken care of.

You may want to upload your receipts from your computer or Google Drive. You can check out this article for the detailed steps and information: Upload your receipts and bills to QuickBooks Online.

Wishing you all the best!