cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.
aga_aburto
Level 1

When using QB Payments and receiving the customer payments, the funds go to Undeposited Funds Acct.Can you specify the account and class where those funds are applied to?

Once the pymt is received, I need to allocate it to a specific account and class (subacct) which applying the Undeposited Funds in a Bank Deposit does not allow me to do. How do I receive the payment and have it be applied to the correct account/class?
3 Comments 3
LeizylM
QuickBooks Team

When using QB Payments and receiving the customer payments, the funds go to Undeposited Funds Acct.Can you specify the account and class where those funds are applied to?

Hi there, aga_aburto. 

 

I'm here to help you ensure that you can specify the account where the funds are applied in QuickBooks Online (QBO). 

 

You can specify the account to which those funds are applied by going to the Account and Settings. Here's how:

 

1. Go to the Gear icon. 

2. Select Account and Settings. 

3. Click on Payments from the left menu. 

4. Select the Pencil icon under Chart of Account. 

5. Under Standard Deposits, you'll see which account QuickBooks record it automatically. 

 

For your visual reference, I've attached a screenshot below.

 

 

 

I've added these articles about managing your account and learning more about how undisposed funds work on QBO:

 

 

Let me know in the comment below if you have any other questions about receiving payments in QuickBooks Online. I'd be glad to lend a hand. Keep safe and have a great day!

aga_aburto
Level 1

When using QB Payments and receiving the customer payments, the funds go to Undeposited Funds Acct.Can you specify the account and class where those funds are applied to?

Thank you, it's already posting to my Checking Account there. However, I want to be able to allocate each payment that comes in to a specific account and subacct (class), ie. Account Program Sponsor, Subaccount (Class) Annual Conference. And this will change depending on what the payment is for. I tried doing this with a Journal Entry but seems that when I receive the payment as a Bank Deposit (from Undeposited Funds), it does not give me the option to allocate to specific account and class. So I tried doing a JE for it but then the Payment amount is duplicated (from the JE and the Bank Deposit). Is there a way to accept each payment and assign to a specific account and class?

aga_aburto
Level 1

When using QB Payments and receiving the customer payments, the funds go to Undeposited Funds Acct.Can you specify the account and class where those funds are applied to?

Thank you, it's already posting to my Checking Account there. However, I want to be able to allocate each payment that comes in to a specific account and subacct (class), ie. Account Program Sponsor, Subaccount (Class) Annual Conference. And this will change depending on what the payment is for. I tried doing this with a Journal Entry but seems that when I receive the payment as a Bank Deposit (from Undeposited Funds), it does not give me the option to allocate to specific account and class. So I tried doing a JE for it but then the Payment amount is duplicated (from the JE and the Bank Deposit). Is there a way to accept each payment and assign to a specific account and class?

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Need to get in touch?

Contact us