When will late fee option be added to our Quick Books online?

Hi there, susieq22a.

Welcome to the Community. I'd be happy to provide some information on your question about the late fee option in QuickBooks Online.

I can see how important it is to have this option in your account. The full release is still in progress, but the late fee function will be available in your account in the coming months.

Take a look at this article for additional information on setting up late fees: https://quickbooks.intuit.com/community/Account-management/Setting-up-and-applying-automatic-late-fe....

You can stay in-the-know on feature releases and product updates by visiting the QuickBooks Blog: https://quickbooks.intuit.com/blog/.

You're also more than welcome to check back here, and I can fill you in on any news I receive. Keep up the great work and please let me know if you have any other questions.

I spent a few hours trying to setup automatic late fees. If the service is not available, why are instructions available for how to set up auto late fees?  I'm so confused! 

Hello there, studenthousingworks.

I appreciate you for posting here in the Community. I'm here to provide additional clarification about Automatic Late Fees in QuickBooks Online.

The article for automatic late fees is currently available for selected users at this time. Since this feature is still in beta, I recommend sending feedback directly to our product developers.

Your feedback will help our product developers know what works best for your business and determine the number of users needing this feature. Please send them by clicking the Gear icon and selecting the Feedback option.

Please know you can always come to the Community for all of your QuickBooks needs. I'll be around for you.

How long does it take to not be in beta?! It's been a long time. Your response said over a year ago the late fee function would be coming in a few months! 

Welcome, @ldurkin2019.

I hope your day has been amazing. You’re able to turn on the late fee function and I’m happy to walk you through these few simple steps.

1. Click the Gear icon.
2. Choose Account and Settings.
3. Find Sales.
4. Pick Late Fees.
5. Check the box to turn on late fees.

If you have further questions, let me know. I hope your evening is well.

No, it's is not available to all users. Please see the previous thread. It's a not available because it's only in beta, and it's been in beta for a long time. My question is when will it be available to all users?

No, it's not available to all users because it's in beta mode, and it's been in beta mode for a really long time. My question is when will it be available to all users?

Is this STILL in Beta? More than two years is a ridiculous long product life cycle!

Thanks for joining us here today, @cleansweep.

I have some information about the late fees feature. You'll want to enable it from the settings to see it. 

Here's how:

1. Go to the Gear icon at the top.
2. Select Account and settings.
3. Tap the Late fees section, then switch the button next to Default charge applied to overdue invoices to turn on. See the attached image below.
4. Click Save and then Done.

Check out this article for details: Set up and apply automatic late fees to invoices.

I'm also adding this link here in case you need help with other tasks in QBO. It has our general topics with articles that'll guide you along the way. Feel free to browse.

Let me know if you have other questions or concerns with fees or your account. I'm more than happy to help. Take care and have a wonderful rest of the week.

I do not have that section

Thank you for chiming in back on the thread, cleansweep. To better assist you, do you have QuickBooks Online or QuickBooks Self Employed? These are two separate products that we offer. However, if you are using QuickBooks Online, I recommend performing these browser troubleshooting steps. 

Solution 1: Try logging in using private browsing. This method ensures that the browser would not be able to store cookies, history, or any form of data that could cause issues.

• Google Chrome:Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Internet Explorer: Ctrl + Shift + P
• Safari: Command + Shift + N

Once logging on, go back to the Account Setting and verify if you can turn on the late payment feature. If you are able to do it, this means that you would need to clear your cache.

Solution 2: Clear cache. Overtime collection of data from frequent page visits can cause corruption of data. Clearing cache and cookies will remove those corruptions, allowing the page to load a clean copy. Depending on the browser you have, follow this link to clear those cache.

I will be looking out for your response. Until then, take care and be safe!

Only the main admin can see the late fee option on mine, so you can accomplish it that way.

Only the main admin can set up late fees, so you can accomplish that way. The rest of us can't see the late fee option.