Hello there, @Connective Consulting.
I'm really sorry to hear about the inconvenience you're facing with QuickBooks Self-Employed. I understand how crucial it is for you to have access to all your invoices, as they play a vital role in running your business smoothly. It must be frustrating to experience this issue, and I want you to know that I empathize with the impact it has had on your business activities.
We have been receiving similar reports about the invoices in QuickBooks Self-Employed not being available. Our technical engineers are aware of this issue and have initiated an investigation (INV-90843) to address it. I understand that time is of the essence for you, and I want to assure you that our dedicated team is actively working on finding a solution. Their goal is to isolate the problem and restore your ability to view all your invoices as soon as possible.
With this, I would recommend getting in touch with our Customer Care Support Team so you'll be added to the list of affected users and be notified through email once an update about this investigation will be available.
Here's how:
Be sure to contact them within their business hours so you'll get timely assistance.
Also, I would suggest accessing your invoices using the QuickBooks Self-Employed app as a workaround so you can keep up with your customers.
If you wish to add sales tax to your invoices in the future, you can use this article as your reference: Manually track sales tax in QuickBooks Self-Employed.
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