Why are invoice notifications coming from qbo@intuit.com and not quickbooks@notification.intuit.com like before?

@jcenter  Because QBO can't make up their mind.

Or you're receiving phishing e-mails.

Or both!

It's great to have you here, @jcenter. In today's world, it's crucial to prioritize the security of your personal information. Getting accurate notifications is essential to protect yourself from scams. QuickBooks uses quickbooks@notification.intuit.com by default to ensure that the transactions sent to your clients have gone through Intuit's secure network.

When you set up your new payment account in QuickBooks, we have to verify the business information you enter. We will request additional details by phone or email request. This message will come from either QBO@intuit.com or AccountValidation@intuit.com. It could be the reason why you encounter such a notification.

If you haven't initiated this process, it's advisable not to open it until its source has been verified. In this case, I recommend contacting our customer care team to confirm and have this investigated.

Here's how to reach them:

1. Open your QuickBooks Online account. Head to the Help menu.
2. Hover to the Search tab, then click Contact Us.
3. Choose the Ask about something else option. Type in a short description of your issue and concern in the box provided. Continue.
4. Pick the Chat or Callback option.
    

Moreover, I'm adding this article to help you recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

We appreciate your diligence in verifying the source of emails, as this is a crucial best practice for individuals and businesses alike. Identifying the legitimacy of every notification can help protect you from fraudulent activities. Our team is here to help you get the most out of QuickBooks, and we welcome any related concerns you may have. Have a great day ahead, @jcenter!