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bridgemillconcie
Level 1

Why are my invoiced amounts set up with commas instead of periods?. such as $5,00

 
Solved
Best answer July 07, 2024

Best Answers
MarkAngeloG
QuickBooks Team

Why are my invoiced amounts set up with commas instead of periods?. such as $5,00

Hi there, @bridgemillconcie.

 

Welcome to the community page. I'm here to provide you with insights about why your invoice amounts are formatted as commas instead of periods. Then, I'll assist you in resetting it back to periods.

 

The currency format with commas instead of periods in your invoiced amounts in QuickBooks Online is likely due to the number format settings configured based on your region or home currency settings. In some countries, such as many European and Latin American countries, commas are used instead of periods to separate the decimal portion of a number.

 

Here's how to resolve this:

 

  1. Head to the Gear icon and select Accounts and Settings.
  2. Go to the Advanced tab and scroll down to the Currency section.
  3. Ensure the Home Currency is set to the correct country that uses periods (.) for decimal separation. For example, if you are in the United States, set the home currency to the United States.
  4. Click Save.

 

After that, you'll need to ensure that you're using the correct currency format. Here's how:

 

  1. While on the Accounts and Settings page and Advanced tab, head to the Other preference section.
  2. Choose the default Currency Format, which is $123,456.00.
  3. Click Save.

 

 

If the issue persists, you'll need to ensure your browser's language settings use the correct language. Here's how:

 

  1. Go to your browser's settings.
  2. Search for the Languages section.
  3. Ensure it is set to the correct language. For example, English (United States).
  4. Close and reopen your browser to ensure the settings take effect.

 

Additionally, you can also consider turning on multicurrency if you're dealing with customers worldwide in QuickBooks Online.

 

Please come again if you have additional concerns with currency formatting in QuickBooks Online. I'll be more than happy to assist you.

View solution in original post

1 Comment 1
MarkAngeloG
QuickBooks Team

Why are my invoiced amounts set up with commas instead of periods?. such as $5,00

Hi there, @bridgemillconcie.

 

Welcome to the community page. I'm here to provide you with insights about why your invoice amounts are formatted as commas instead of periods. Then, I'll assist you in resetting it back to periods.

 

The currency format with commas instead of periods in your invoiced amounts in QuickBooks Online is likely due to the number format settings configured based on your region or home currency settings. In some countries, such as many European and Latin American countries, commas are used instead of periods to separate the decimal portion of a number.

 

Here's how to resolve this:

 

  1. Head to the Gear icon and select Accounts and Settings.
  2. Go to the Advanced tab and scroll down to the Currency section.
  3. Ensure the Home Currency is set to the correct country that uses periods (.) for decimal separation. For example, if you are in the United States, set the home currency to the United States.
  4. Click Save.

 

After that, you'll need to ensure that you're using the correct currency format. Here's how:

 

  1. While on the Accounts and Settings page and Advanced tab, head to the Other preference section.
  2. Choose the default Currency Format, which is $123,456.00.
  3. Click Save.

 

 

If the issue persists, you'll need to ensure your browser's language settings use the correct language. Here's how:

 

  1. Go to your browser's settings.
  2. Search for the Languages section.
  3. Ensure it is set to the correct language. For example, English (United States).
  4. Close and reopen your browser to ensure the settings take effect.

 

Additionally, you can also consider turning on multicurrency if you're dealing with customers worldwide in QuickBooks Online.

 

Please come again if you have additional concerns with currency formatting in QuickBooks Online. I'll be more than happy to assist you.

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