Why can't I connect QBO and Time?

I know that this hasn't been easy for you and your clients, manny1105.

I'll take note of your experience with our representatives so we can submit proper feedback. I'd also like to have this opportunity to help you in a more timely and efficient manner in the future.

Before we start, please share with me the troubleshooting steps you've done so far while on chat with our Live Support Team. That way, I can provide another solution so you won't have to go through the same steps again.

I'm leaving this site to learn more about the QuickBooks Time and QuickBooks Online integration: Set up your QuickBooks Time account in QuickBooks Online or QuickBooks Online Payroll.

I'll keep this post while waiting for your response. I'll do my best to help resolve this issues, and also assist you in escalating the problem to QuickBooks support if necessary.

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Welcome back to the Community @manny1105.

Thank you for providing the details of your process so far. We definitely want to help you get your QBO and QBTime integrated again. We've already referred this to a higher tier. 

We've seen that you have spent time with our support team. At this time, your best option would be to reach out to our QuickBooks Time Support team.This way, they can also double-check what needs to be done on their end and help you with the integration process.

However, if you're still having issues even if you've already contacted QuickBooks Time Support, you can always get back to us and let us know the status so we can start with the next steps.

Drop me a line if you have any questions about the integration. I'll always be right here to assist you further in case you need additional help. Have a lovely day!