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jenniferberrymyhecgroup
Level 1

Why did the services on my invoices disappear?

My services on my invoices are gone.
1 Comment 1
KennethA_
QuickBooks Team

Why did the services on my invoices disappear?

Thank you for reaching out to us, jenniferberrymyhecg.

 

I'll be glad to help you with your invoices concern.

 

I would suggest you review the Audit Log. This tool shows changes that are made within an account.

 

To use Audit log.

 

Here's how:

 

You need to sign in as the Primary Admin user to access the audit log. Ask your primary admin if you are not.

  1. Select Settings.
  2. Choose Audit Log.
  3. Click Filter.
  4. Go to the Filter option to select UserDate, or Events to narrow the results.
  5. Select Apply.

You can also check on this article: How clients and accountants view the audit log for more information about Audit logs.

 

We're always here in the Community to help if you have other questions related to Audit logs in QuickBooks. Stay safe!

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