The error occurs when two users are logged into the account and working on the same task simultaneously, @TwoShipps. Since you’re the only ones logged into the account, the issue is possibly related to your browser.
This can usually be resolved by logging out of QuickBooks Online (QBO) and logging back in. If the issue persists, please clear your browser’s cache to ensure QBO runs smoothly.
Alternatively, you can use another browser, such as Google Chrome, Microsoft Edge for Windows, or Safari for Mac, to update your chart of accounts settings in QBO.
Please let us know if you need more assistance.
