Why does a vendor show past due

makerlyme · ‎November 19, 2020

I enter reimbursements to members (they aren't actually vendors) as a check and their "acct" shows "past due." I can't figure out why over $5000 has been reimbursed over the years but says $850 is over due, and $250 is open (that might be an unissued check place holding).

MJoy_D · ‎November 19, 2020

I can share some information about those pat due transactions, @makerlyme.

Past due amounts are those payment that has not been made by its cutoff time at the end of its due date. You can run an unpaid bills report to view these items.

Here's how:

Go to Reports menu and look for Unpaid Bills.
Select to run the report.
Click a report period from the ▼ dropdown.
Set your due date.
Select Run report.

To get this sorted out, you'll need to make a bill payment. Then link your deposit and vendor credit to zero out the overdue amount.

Here's how:

Click on the + New icon and click on Pay Bills.
Under Outstanding Transactions check the box for the deposit and supplier credit.
Click on Save and Close.

You can browse this article for more information: Track your cash flow in QuickBooks Online.

Also, you can check out these article below about, paying bills and handling vendor credits in QuickBooks Online for your future reference:

Let me know if you still have follow-up questions with your transactions. I'm always here to help. Have a wonderful day!

View solution in original post

MJoy_D · ‎November 19, 2020

I can share some information about those pat due transactions, @makerlyme.

Past due amounts are those payment that has not been made by its cutoff time at the end of its due date. You can run an unpaid bills report to view these items.

Here's how:

Go to Reports menu and look for Unpaid Bills.
Select to run the report.
Click a report period from the ▼ dropdown.
Set your due date.
Select Run report.

To get this sorted out, you'll need to make a bill payment. Then link your deposit and vendor credit to zero out the overdue amount.

Here's how:

Click on the + New icon and click on Pay Bills.
Under Outstanding Transactions check the box for the deposit and supplier credit.
Click on Save and Close.

You can browse this article for more information: Track your cash flow in QuickBooks Online.

Also, you can check out these article below about, paying bills and handling vendor credits in QuickBooks Online for your future reference:

Let me know if you still have follow-up questions with your transactions. I'm always here to help. Have a wonderful day!

makerlyme · ‎November 21, 2020

The original payment was just by check, so no bill was entered first. We reimburse members that buy supplies, so they aren't true "vendors." I usually just enter a check with the corresponding expense account information and reimburse that way. Making a bill for each member that buys supplies seemed like overkill since some will bring receipts in and we pay that day.

But the report helped me find the past due amounts that arose from writing checks (I can't seem to figure out why some do and some don't end up in "unpaid" because only three out of over a hundred ended up there). I re-entered those ones as bills, then I could clear them.

Thank you

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Why does a vendor show past due