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accounting-emint
Level 1

Why does my general ledger in quickbooks online has no memo/ description on accounts payable side after paying bills? How can I fix this?

But there is a memo/description in bank accounts side but in accounts payable side there is no description. what happened to that and how can I fix this?
1 Comment 1
Kurt_M
QuickBooks Team

Why does my general ledger in quickbooks online has no memo/ description on accounts payable side after paying bills? How can I fix this?

Hello there, Emint. I'll provide information to help you address this to show your memo or description on the General Ledger report in QuickBooks Online (QBO).

 

You'll want to add the memo details when entering the transaction inside the company file. Otherwise, the information won't appear in your Memo/ Description column of your Accounts Payable (A/P) section when you run the General Ledger report.

 

Since you already recorded the transaction, you'll want to edit the entry inside the General Ledger report and add the message to your memo field. I'll gladly write down the steps to get you going:

 

  1. Access your QuickBooks Online company.
  2. On the left navigational bar, click the Reports tab.
  3. In the Search bar, enter General Ledger and then access the report
  4. Enter the correct reporting period and then click the Run report button.
  5. Locate the transaction you entered, and then click on it.
  6. Add the message on your memo field.
  7. Once done, click the Save and close button.

 

Furthermore, I'm providing these articles about adding more details and keeping your current report settings for future use inside the program:

 

 

It's been a pleasure to have you here today. We encourage you to comment below or visit us anytime if you need further assistance handling general ledger data inside QBO. As always, we'll be around to lend a helping hand. Keep safe.

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