Hi there, colebauer. Welcome to the Community.
I'm here to assist you in displaying all your new clients in the project list, so you can manage them in QuickBooks Online (QBO).
I have checked for any ongoing issues related to this concern but I couldn't find any at the moment. To resolve this issue, I suggest that you try accessing your QBO account using a different browser or a private browsing window. Sometimes, the browser can cause errors or unusual responses due to the accumulation of frequently accessed page resources.
To use a private browser, here's how:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox: Press CTRL + Shift + P.
After signing in, verify if the new clients appear in the projects list using this alternative browser. If this resolves the problem, return to your main portal and clear the cache to delete the browser history, or use CTRL+Shift+Delete on your keyboard. You can also use other devices and supported browsers to ensure everything works as expected.
I've got here information about tracking income and more, refer to this help article: Track income, costs, and profitability by the project.
Feel free to reach out if you have any more questions. Wishing you ongoing success in your business endeavors!
