Hello there, jvironwork.
I'm here to ensure you can send customer invoices seamlessly in QuickBooks Self-Employed.
Beforehand, can you add further details regarding your concern? What specific error do you receive when attempting to send the invoices? It can help us identify the root cause of the issue and the most appropriate resolution.
On the other hand, please know there's an ongoing investigation if the invoice is stuck on the preview page when attempting to send the transaction. Rest assured that our product engineers are diligently working to get this resolved. With this, I recommend contacting our support team to receive timely updates via email.
Here's how:
- Click on Help (?), then Contact Us.
- Type talk to a human and select Continue.
- Determine how you would like to reach us: Have us call you or Chat with us.
However, if that's not the case, ensure utilizing the correct email address and complete all the required fields upon sending the invoices. It usually causes emails to fail or be undelivered. Refer to this article for guidance: Fix undelivered invoices in QuickBooks Online.
Moreover, you might want to scan this material to help you organize your transactions seamlessly within the software: Create rules to speed up reviews in QuickBooks Self-Employed.
Feel free to update us in the Community if you have additional questions when sending invoices or other related concerns in QuickBooks Self-Employed. We're always here to lend a hand.
