WHY IS MY CUSTOMER DROP DOWN LIST NO LONGER ALPHABETICAL IN INVOICING

Hi there, @TIGHT LINES. I'm here to help.

Upon checking on my end, the customer drop-down list isn't arranged alphabetically in invoicing. Let me add further on this.

While the customer appears at the top of the invoice drop-down when you add one within an invoice sheet, the newly added customer name usually appears at the bottom of the list when you create another invoice. For ease of finding your customer, I recommend typing in your customer's name and selecting it.

Additionally, I encourage submitting feedback to our product engineers within your QuickBooks Online (QBO) account. Organizing lists alphabetically, such as customers' names when creating invoices, is an essential function that can streamline the invoicing process. Your experience will highlight where the software needs improvement. Here's how:

1. In your QBO account, go to the Gear icon.
2. Select Feedback.
3. Enter your comments or product suggestions.

Let me add this link to access self-help resources in managing your invoices: Manage invoices.

You're always welcome in the QuickBooks Community should you have follow-up questions or concerns about invoices in QBO. Take care.

@AlverMarkT  RE: Upon checking on my end, the customer drop-down list isn't arranged alphabetically in invoicing.

Yea, well that's the issue, isn't it? You don't appear to have addressed the issue.

RE: Let me add further on this.

You write that, but then you don't actually do so.