Why was an invoice I just made instantly disputed?

I've got the information on why it happened to your newly created invoices, YoozApunk.

A disputed invoice occurs when a customer has a problem with the entire invoice or some portion of it. Your customer may have some concerns with the deliverables, amount, terms/conditions, or payment constraints. Regardless of the reason, something has led them to raise or reject it. 

That being said, I recommend coordinating with your client, so the problem will be addressed properly. If your business has made a genuine billing error, there’s an easy fix. We can void the transaction in QuickBooks Online and resend the corrected version. After that, the dispute will go away as quickly as it appeared. Here's how:

1. Go to the Sales menu.
2. Select the Invoices tab.
3. Open the invoice you want to void the payment for.
4. Click the drop-down arrow in the Action column.
5. Select the Void, then choose Yes to confirm the changes.
6. You'll see the status as Voided. Send a new invoice.

Additionally, here's an article that you can read to learn what to do if you get a chargeback for a payment you processed: Handle retrieval requests.

You can always get back to me if you have other concerns or questions about managing sales forms. Just post the details below and I’ll get back to lend a helping hand. Have a good one and stay safe!

I have made two invoices now. The first one and second one were paid. One reads disputed and the other declined. The guy paying me paid the invoices with an ARC transfer. Not sure why it says this. IT also said for week there was a deposit date. 

Thanks for following this thread, @Lewie. I’m here to share why invoices read disputed and declined in QuickBooks.

As mentioned by my peer above, a disputed and declined invoice occurs when a customer has a problem with the entire or a portion of the transaction, has missing information, or has authorization issues.

Since there was a deposit date, I recommend contacting our Payments Support team to get this checked. Our phone and chat representatives can trace and review these transactions to know why your invoices read disputed and declined. They can also find more solutions to sort this out right away.

Before that, take a glimpse at our support hours so you’ll receive responses quickly. Then, you can follow the steps below to connect with us:

1. Sign in to your QuickBooks Online account.
2. Go to the Help (?) menu.
3. Select the Search tab, then click Contact Us.
4. Enter your brief concern in the field.
5. Tap Continue.
6. Click the Chat or Callback option.

These resources provide you insights and tips when you have issues with customers' ACH payments:

• Handle a rejected or failed bank transfer payment
• Fix client's declined credit card payments

If you have any other questions or concerns about processing payments, just let me know in the comment section. I'll be right here to lend you a hand. Have a good one!